Privacy Policy

Last updated: March 11, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, phone number, business name)
  • Business configuration data (services, pricing, service area, FAQs)
  • Call data (caller information, call recordings, transcripts, appointment details)
  • Payment information (processed securely through Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Train and customize your AI receptionist
  • Send you notifications about calls, appointments, and leads
  • Process payments and send billing-related communications
  • Respond to your support requests

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:

  • Service providers who assist in operating our Service (hosting, payment processing)
  • Law enforcement when required by law

4. Call Data and Recordings

Calls handled by our AI receptionist may be recorded and transcribed for quality assurance and service improvement. Call data is associated with your account and is accessible through your dashboard. You are responsible for complying with local call recording laws and notifying your callers as required.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Upon account termination, we will delete your data within 30 days unless retention is required by law.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

8. Cookies

Our website uses essential cookies to maintain your session and ensure the site functions properly. We do not use third-party tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact

For questions about this Privacy Policy, please contact us through our website or call our demo line at (346) 525-2900.